Account Executive

About Engineius

Engineius’ goal is simple: to make vehicle movement easy. We are on our way to creating the leading end-to-end movement solution in the UK for our customers (such as Hertz, Hitachi, AA Driving School, Arval, and more), delivered by our network of 500+ drivers and transport agents across the UK.

We went live less than three years ago (April 2018). Since then, we have acquired over 80 clients, many of which can claim to be some of the biggest players in the UK automotive industry. We are one of the largest operators in the UK vehicle movement already, but there is still more to do! We currently move tens of thousands of vehicles each year. Our vision is to move millions.

About the position

We are looking to fill a new Account Executive role with immediate effect.

The London-based Commercial team includes our Commercial Director, Business Development Manager, Customer Success Manager, and Marketing Lead. The rest of the company (business is c.35 employees in total) are based in Birmingham.

The workload of the team is ever-increasing, as order volume rise by around 40% every quarter. The team’s main objective at present is to onboard new customers, and keep existing customers happy and growing. You will be key in helping the team make this happen in a variety of ways on a day-to-day basis.

We’re very open to totally different profiles for this position. You might be a graduate who wants a quick start to their career in the commercial side of the business world. Alternatively, you might have experience elsewhere already but want a faster-paced environment and a new challenge.

This role will be fast-paced and needs a self-starter who can manage their own workload and shifting priorities day to day. You will be an early employee joining a rapidly scaling business that has the potential to be a true market leader. You will be well-positioned to move into a senior role ahead of your tenure based on the impact you directly make on the business.

Key responsibilities

Overall summary: Success in this role will be defined by enabling the whole commercial team (that you are part of) to continue to deliver growth by retaining existing clients and adding new ones successfully. An effective first few months with us will look like this:

Onboard clients

• Making sure customer accounts are rigorously set up on Engineius’ internal platform
• Training new customers in how to use the system

Monitor service clients are receiving

• Monitoring service delivery and ensuring we’re delivering what they’ve told us is important to them
• Helping with preparation for client meetings by providing operational detail and feedback

Help deliver client projects

• Quoting for new projects and closeout new orders through to being live
• Leading on the day to day running of customer projects internally (typically hundreds of deliveries of a certain type), including setting up and maintaining booking systems
• Working directly with clients to iterate and refine processes, update data, and sending daily reports to key stakeholders
• As soon as you prove you are a “safe pair of hands” you will get the chance to lead our smaller / SME clients

Manage internal workstreams

• Being responsible for keeping our CRM system fully up to date and undertaking continuous improvements to it
• This includes customer contact and operational information, sales pipelines, and competitor intelligence
• Helping organise the team internally, including organising events and preparing for internal meetings

What characteristics are we looking for?

Attitude

Enthusiasm: We are very flexible on prior experience and existing skills set - the most essential thing is a fantastic attitude and enthusiasm to help our business reach its full potential

Personality: Very friendly and helpful demeanour; a person that will naturally fit into the team and build effective working relationships quickly

Proactivity: A proactive and independent individual with strong decision-making skills, and able to use initiative

Curiosity: An analytical, reflective mind and a genuine interest and passion in our business

Ambition: To personally succeed and develop quickly

Resilience: The ability to operate in a demanding, fast-paced environment

Commercial awareness: to identify opportunities independently

Technical Skill / Analytics: (Flexible)

Proficiency in the normal tools: Microsoft Word, Excel, and related computer applications

Advanced data skills useful but not critical

Experience that could be interesting or useful:

We are very flexible on prior experience and existing skills set - the critical thing is that you have a fantastic attitude and the enthusiasm to help Engineius reach its full potential. Example profiles we will consider are:

Recent graduate (relevant degree or proven interest in business)

Experience in working at a startup company where you’ve demonstrated hunger and impact

What you can expect

What?

• Full-time job with a competitive salary package
• Opportunity to join a high growth company at an early stage
• Scope for high performers to move into senior positions quickly
• Chance to work in a highly motivated team and a fast-paced, dynamic environment
• Great offices: Both offices are great working spaces; the London office, for example, includes a gym (free of use), showers, cinema, talks & professional events, and the longest copper bar in Europe in the bar and cafe area!

Compensation

• Salary reviewed annually, based on appraisals
• Discretionary bonus up to 10% of base subject to company and individual performance
• Workplace pension

Where?

• Note: Owing to the current Covid-19 situation, we are flexible on home working. However, regular visits into the company’s offices will be necessary for getting up to speed
• Based at one of the company’s two offices:
• Birmingham HQ (Alpha Works, Alpha Tower, Suffolk Street Queensway, Birmingham, B1 1TT)
• London: The Ministry, 79 Borough Road, London SE1 1DN

Other details:

• 25 days’ annual leave in addition to standard UK Bank Holidays and other Public Holidays
• Three-month probationary period
• Hours of work are 08:30-17:30 Mon-Fri
• Role reports into the Head of Business Development and Customer Success Manager, with direct also from the Commercial Director